Privacy Policy

1. Introduction

Cullvo ("we", "us", or "our") operates the website cullvo.com and the application at app.cullvo.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address, and password when you create an account.
• Email platform data: contact lists and engagement metrics when you connect your email platform. This data is accessed read-only unless you explicitly choose to clean your list.
• Usage data: pages visited, features used, browser type, and device information.
• Payment information: billing details are processed by our third-party payment provider and are not stored on our servers.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Generate your email list optimization reports.
• Send transactional emails (account verification, password resets).
• Improve and personalize your experience.
• Comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We may share data with third-party service providers who help us operate our services (e.g., hosting, analytics, payment processing), but only to the extent necessary and under strict confidentiality obligations.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your account data for as long as your account is active. Email platform data used for scans is processed temporarily and not stored beyond what is needed to generate your report. You can request deletion of your account and data at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for data processing.
• Request a copy of your data in a portable format.
• Lodge a complaint with a supervisory authority.

8. Cookies

We use essential cookies to keep you signed in and remember your preferences. We do not use third-party advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

10. Contact Us

If you have questions about this Privacy Policy, contact us at hello@cullvo.com.